Phone us on +1 800 430 1243 or email us at orders@somarkinnovations.com to have your local representative contact you to discuss your requirements.
Yes, we offer a Service Plan for all the SensaLab® solutions, including SensaLab® Connector, SensaLab® Reader and the SensaLab® Study Software.
We offer a 30-day money back guarantee. If you are not completely satisfied that the SensaLab® solution you have purchased is meeting your needs, return the equipment and we will cancel the system software licenses too.
No, you can pick and choose which solutions you need. If you wish to use our Digitail™ Tag, you will need to also have our SensaLab® Injector, SensaLab® Connector and SensaLab® Reader. We can advise you on how to configure the solution based on your needs. Please contact us to have your local representative work with you to propose the best solution.
In order for the Digitail™ Tag to be safely and consistently implanted into the tail of your rodents you will also need our SensaLab® Injector.
Our SensaLab® Reader antenna can only read our unique Digitail™ Tag. These have been optimized to connect to our SensaLab® Connector, which provides all the rich functionality needed to use Digitail™ Tag as more than just a method of identification.
Please contact us to discuss your needs and help us understand what systems you use today so we can advise how to integrate with your existing systems.
SensaLab® Connector has been optimized to work with our Digitail™ Tag and readers. SensaLab® Study Software will support existing methods of identification, but not automated data collection using these existing identification methods.
There is no guarantee of a rebate, but our representative will work with all our existing users to manage an effective transition to the new technology and all its benefits. Please contact us so we can deal with your individual circumstances.
No, the Labstamp® solution does not have the advanced connectivity required.
Yes. Our SensaLab™ Connector can exchange information with your colony system if it supports REST APIs. Please contact us if you are interested in a demonstration of this feature, which shows our connectivity with the Tick@Lab system from a-tune.
Our LinkTo software also integrates with any system you use that supports either keyboard input of the animal ID or "named pipes".
